Quality Jam 2018, QASymphony’s Software Testing Conference, is back and better than ever!  This two-day event will feature all-star speakers, hands-on product training and the opportunity to network with the leading minds in software testing.  Additionally, leaders from QASymphony will be sharing the product roadmap for 2018.

The goal is to provide you with ideas, insights and practical knowledge to help you improve the speed and quality of software that your company creates.


Today, businesses can’t afford to have critical applications break, making the quality of software more important than ever.This has created additional pressure on development and testing teams to deliver quality software at a rapid pace.  Quality Jam will provide you with real-world, practical solutions to help you navigate challenges within the modern software development world and stay ahead of the curve.

99% of last year’s attendees at Quality Jam rated the conference “Good” to “Excellent” and 94% said they would recommend Quality Jam to a colleague.


Technology leaders – CIOs/VPs | Quality Assurance leaders | DevOps leaders | Software testers | Software developers | Software engineers | Product managers/leaders



  • Day 1
    Tuesday, April 18th, 2017
    10:30 a.m. - 01:00 p.m.
    Registration Open
    Registration will be on the 4th floor "conference" level of the Westin.
    11:00 a.m. - 12:00 p.m.
    Bonus Session | Making the Switch From HPQC to qTest
    Several attendees requested a session on moving off HPQC. So we have added a bonus session for teams thare are current HPQC users. Kevin will share the tricks to easily and effectively switch from HPQC to qTest.
    12:00 p.m. - 1:00 p.m.
    Boxed Lunch
    Boxed lunch will be provided for attendees
    Dave Keil
    01:00 p.m. - 01:30 p.m.
    Day 1 Welcome: Dave Keil, CEO of QASymphony
    Dave Keil, CEO of QASymphony will welcome attendees to the event and share an update on QASymphony's business.
    01:30 p.m. - 02:15 p.m.
    Keynote: Jeffrey S. Hammond | Modern Applications Need Modern Development Practices
    It seems only yesterday that the world was introduced to Clouds and iPhones, but we're already entering the second decade of each. We've learned a lot, but developers and quality assurance professionals are still adapting to the challenges and opportunities of delivering modern applications, and there's still much to learn. Guest speaker Vice President and Principal Analyst Jeffrey Hammond will share Forrester's latest research on how development and testing teams are modernizing their development and delivery process, frameworks, platforms, culture and tools to meet the challenges of modern delivery. We'll look at what's new and what's next, and how teams are "shifting quality left", implementing dev-ops, coping with the rise of micro-services, and the increasing importance of real world data collection and analytics as part of a holistic approach to delivering high quality customer experiences.
    02:15 p.m. - 03:00 p.m.
    Kevin Dunne | Macro Trends & Useful Testing Tools that ‘Get It’
    Testers can’t live without their beloved tools, and the landscape of testing and development tools is changing rapidly. While testers were previously limited to a few expensive and difficult to use tools, the market is now filling with many more affordable, powerful, and easy to use products. In this presentation, Kevin will discuss 5 of the most important macro trends in test tools: 1) Specialization 2) Cloud hosting 3) Architectural Shifts 4) Collaboration 5) Ease of Use/Deployment Kevin will also provide examples of popular tools that are capitalizing on these trends and gaining popularity in the market.
    03:00 p.m. - 04:00 p.m.
    Product Hub & Expo Hall
    Product Hub & Expo Hall
    Michael Cooper
    04:00 p.m. - 04:45 p.m.
    Michael Cooper | Evolve or Die: What Testers Need to Do to Survive and Thrive
    This session will focus on the ways testing and development is changing and what software testers need to do to succeed in a fast-moving and highly complex world.
    04:00 p.m. - 04:45 p.m.
    Paul Merrill | How Will Machine Learning Affect Testers?
    Machine Learning is all the rage. Companies like Google, Amazon, and Microsoft are investing extreme sums of money into their ML budgets. But what is it, and more importantly, how will it affect me, as a tester? Last year, I was at a testing conference where a group of 5 executives decreed adamantly that ML would replace testers within the next few years. Anytime 5 executives agree on anything I question it. So I wanted to learn if they were right. Over the last few months, I’ve researched and learned about ML. I’ve talked with industry experts in the field and testers with expertise in ML. I wanted to know what they had to say about this decree. I wanted to know for myself, "is testing in danger of being automated by ML?" Join me to talk about what I’ve found in my research, to get an introduction to ML, and to decide for yourself if the future of testing will be in the hands of ML algorithms.
    Angie Jones
    04:45 p.m. - 05:30 p.m.
    Angie Jones | How to Get Automation Included in Your Definition of Done
    While most teams appreciate the benefits of automation, it is commonly viewed as too time-consuming to be considered as part of an agile sprint; resulting in automation being done in isolation and typically months after the story has been closed. This can lead to several problems including automation team members being disengaged and missing key aspects of the requirements, as well as teams going through a period where new features are being introduced but no regression testing is occurring. This talk will provide agile-friendly approaches to automation which will allow teams to close their sprints with automation in place. These automation techniques allow scrum teams to work smarter, not harder, and find bugs quicker with a more narrowed scope of the root cause, essentially leading to quicker resolution times. We’ll also walk through an example story and demonstrate how to apply these techniques to ensure automation is achievable within the sprint.
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    04:45 p.m. - 05:30 p.m.
    Jesse Reed & Kyle McMeekin | Test Case Management & Exploratory Testing Best Practices
    06:30 p.m. - 09:30 p.m.
    Evening Event at Sweetwater Brewing Co. | Beer Tasting &Tours, Fox Bros BBQ, Live Music & More
    Join us for a fun evening at Sweetwater Brewing Co. for beer tasting & tours, FoxBros famous BBQ, live music and networking. Uber to and from the event for free: QUALITYJAM17EVENT 7:30: First Beer Tour 8:30: Second Beer Tour
  • Day 2
    Wednesday, April 19th, 2017
    07:30 a.m. - 08:45 a.m.
    Registration Open
    07:30 a.m. - 08:45 a.m.
    08:45 a.m. - 09:15 a.m.
    Day 2 Welcome
    09:15 a.m. - 10:15 a.m.
    Keynote: Josh Clark & Chuck Bryant | A History of Testing (And Things that Failed Spectacularly)
    Stuff You Should Know is an award-winning podcast and video series hosted by Josh Clark and Charles W. "Chuck" Bryant. The podcast is consistently ranked in the Top 10 on iTunes. It is one of the most popular podcasts in the world, being downloaded millions of times each month. Chuck and Josh are have created a special show just for Quality Jam where they will dive into the history of testing.
    10:15 a.m. - 11:15 a.m.
    Keynote: Keith Klain | Debugging Your Test Team
    Over the course of my career I’ve reviewed the performance of countless software testing organizations, test teams, and testers looking for ways we can improve. Typically, the first suggestion when asked "how can we improve the state of testing here", usually relates to something that OTHER people should do. Very few people or teams take an introspective approach to improvement based on their own values and principles. Through this talk, I’ll share the review model and heuristics I use to identify things that are working and areas for improvement including efficiency, process improvement, and aligning your test approach for relevance to your business.
    11:15 a.m. - 12:00 p.m.
    Janna Loeffler | Testing the Magic at Walt Disney Imagineering
    It takes more than faith, trust, and pixie dust to test a Disney theme park attraction. How does Walt Disney Imagineering ensure quality experiences for their guests? Janna Loeffler faced this challenge immediately after joining Walt Disney Imagineering (WDI). She started her new job in 2015, responsible for leading the testing effort on some of Disney’s most complicated show and interactive systems. She describes the history of software development and testing within WDI, the guiding principles she uses to drive software quality, and the key decisions she has made along the way to improve the way WDI develops and tests show software. Join Janna as she talks about testing the magic behind some of Disney’s most popular theme park attractions.
    Adam Satterfield
    11:15 a.m. - 12:00 p.m.
    Adam Satterfield | Role of the Tester in the World of DevOps
    Managing the balance between speed and quality is a difficult decision for many organizations. The adoption of DevOps has brought this more into the forefront as testers find their place in this emerging area. Adam will discuss his experiences as a tester bringing quality into the DevOps process, with key strategies used to ensure quality is infused in every step of your process.
    12:00 p.m. - 1:00 p.m.
    Lunch & Expo Hall
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    1:00 p.m. - 1:45 p.m.
    Elise Carmichael, Corey Pyle & Ryan Yackel | Jump Starting Your Test Automation: Featuring examples with Amazon Alexa, iOS, Selenium...Oh my!
    Test Automation and qTest? Yes, please! Whether you are looking to convert your manual test cases into automated scripts or looking for new ways to leverage the qTest API, this session is for you. Join Elise Carmichael and Corey Pyle as they walk you through real-life test automation stories and use cases including: -How to decide which tests to automate -How to write XCUITests for IOS -Demo how Amazon Alexa can be automated -How to publish automated results to qTest using a node package
    1:00 p.m. - 1:45 p.m.
    Sheekha Singh | Millennials and Testing
    Millennials would turn out to be best testers owing to their gadget friendly behavior and thirsty quest for attention and credibility.
    Jonathan Alexander
    01:45 p.m. - 02:45 p.m.
    Product Keynote with Jonathan Alexander
    Coming Soon
    02:45 p.m. - 03:45 p.m.
    Expo Hall Open
    03:45 p.m. - 04:30 p.m.
    Keynote: Michael Bolton | A Ridiculously Rapid Introduction to Rapid Software Testing
    Structured Programming, Total Quality Management, Agile, Scrum, Devops—and after all this time, projects still stumble and products still drive us crazy. Why? Part of the reason is surely that many projects are flying blind, without sufficient awareness of the status of the product and the problems in it. And why is that? Part of the reason is that the craft of testing is stuck in ideas that we out of date 30 years ago, and are even more out of date today. Rapid Software Testing (RST) is an approach to software testing developed by James Bach and Michael Bolton. The approach is targeted towards the fastest, least expensive testing that still completely fulfills testing’s mission — to reveal the status of the product through critical thinking, exploration, and experimentation. While process models, artifacts, and tools have roles to play, RST puts the mindset and the skill set of the individual software tester at the center of testing work. Despite the name, Rapid Software Testing isn't just testing with a speed or sense of urgency; it's mission-focused testing that eliminates unnecessary work, tells the story of the product, and constantly asks what testing can do to help speed the project as a whole—no matter what the development model might be. Want to reframe your ways of thinking about the craft? Join Michael for a whirlwind tour through some of the principles and tactics of Rapid Software Testing.
    04:30 p.m. - 05:00 p.m.
    Experts Panel
    Coming Soon
    05:00 p.m. - 07:00 p.m.
    Networking Party in Expo Hall